Permission/Access denied to dashboard

1

so we created a dns entry in replacement for the psu server (localhost), thus, having the url for the dashboard like - http://aap:5000/dashboardproject/Home - i can access the dashboard just fine (after logging in) using a private browser on the psu server. but i can’t from another machine and it says -

Access to aap was denied
You don’t have the user rights to view this page.

we’ve already fixed the firewall from the psu server. how can i access the dashboard from another/remote machine or assign permission to the dashboard?

2

How are you hosting the dashboard and what kind of authentication are you using?

3

the db is in psuserver01, the aap dns entry is pointing to this server. for the authentication - i’m using my admin account ‘domain\admin’ on the ‘run as’ setting of the db - not sure if this is what you mean for authentication. on the remote machine, i logged in using the same admin account and tried accessing the db on the browser.