this is a gap in my knowledge related to the MSI install specifically, but there should be at least some level of logging that the server generates locally - are you able to find anything in the log files on the server? i believe relevant logs will automatically go within the /bin/logs folder but again i’m not sure how the MSI install handles that. if you can find anything, you may see what could be causing the error too.
also just to confirm, as this i believe was only inferred earlier: you’re trying to go from 4.2.13 to 4.4.0?