Role script doesn't seem to be working

It looks like it is working… So, confirm for me the following:

  1. The test user has no roles manually configured on the Identities page
  2. The test user is able to sign in
  3. The test user is able to navigate to this app and launch it

If all of these things are true, then it looks like the policy authentication with custom roles is working properly. There is another forum post that can be found here referencing how to set an authorization flow for custom roles, if that is more conducive to your needs.

Sorry, I don’t feel as though I can be (or have been, rather) much help here - there are a lot of factors that I’m having to assume while writing these and it’s a question now of how to get down to where the issue actually lies.