Start-UDDownload is still limited to text files only, but the Published folders piece is required. I was able to piece together a solution with the help of another post here: Download file from published folder - #8 by mtndrew11
Now when a user clicks a button, a word document (or any other file) is downloaded to their local machine. Still chewing on some options on how to launch an RDP session when a user clicks on object on the dashboard.